Bundesrepublik Deutschland, vertreten durch das Bundesministerium des Innern, vertreten durch das Beschaffungsamt des BMIBonnTED
First-Level-Helpdesks für ausgewählte zentrale Statistiken des Statistischen Bundesamtes
Zur Entlastung des Statistischen Bundesamtes von nicht-fachlichen Fragen von Auskunftgebenden bei ausgewählten zentralen Statistiken werden die Leistungen eines externen Dienstleisters für die Beantwortung telefonischer Anfragen (externes Callcenter) benötigt. Er soll ausgewählte nicht-fachliche Anfragen abschließend bearbeiten. Der Höchs...
Type: Tender
Project Management, Management Consulting
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Content at a glance
- Tender type:
- Tender
- Contracting authority:
- Bundesrepublik Deutschland, vertreten durch das Bundesministerium des Innern, vertreten durch das Beschaffungsamt des BMI
- Published:
- July 23, 2026
- Deadline:
- Not specified
- Topic:
- Project Management
Tender description
Zur Entlastung des Statistischen Bundesamtes von nicht-fachlichen Fragen von Auskunftgebenden bei ausgewählten zentralen Statistiken werden die Leistungen eines externen Dienstleisters für die Beantwortung telefonischer Anfragen (externes Callcenter) benötigt. Er soll ausgewählte nicht-fachliche Anfragen abschließend bearbeiten. Der Höchstwert des Auftragsvolumens der Rahmenvereinbarung beträgt 715.000Euro (netto) für die gesamte Vertragslaufzeit vom 08.08.2026 bis 31.08.2029.
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