Digital Knowledge Management and G20 Legacy Platform Development

[SCOPE OF TENDER......] The contracted firm will deliver the following: Discovery, Governance and Inception •     Review existing G20 knowledge assets, digital systems, user groups, access requirements and UNDP technical constraints. •     Conduct focused stakeholder consultations and define functional, technical, governance, security and content-migration requirements. •     Prepare user journeys, a platform governance model, implementation workplan, risk register and technical design document within the inception report. Information Architecture and User Experience •     Develop a taxonomy and metadata framework covering Presidency, host country, ministerial track, engagement group, thematic priority, document type and access level. •     Design the site structure, navigation, page templates, repository views, search experience and administrator workflow. •     Prepare wireframes for public-facing and restricted areas, aligned with UNDP and G20 branding and responsive across common devices. •     Apply practical accessibility requirements, including WCAG 2.1 considerations within the selected technology stack. Platform Configuration and Core Functionality •     Configure a searchable knowledge repository with metadata, filters, version control, audit trails, permissions and document-lineage controls. •     Create pages for G20 milestones, policy outputs, events, partnerships, lessons learned, case studies, handover resources and UNDPs LEAD Africa contribution. •     Configure native galleries, embedded media and page-based storytelling using out-of-the-box SharePoint functionality. •     Provide a basic Power BI report using available data to show selected indicators such as knowledge products, events or stakeholders reached. •     Enable cross-Presidency browsing through standard metadata, repository views and search filters. •     Use existing UNDP authentication and native Microsoft 365, Teams and Power BI connectivity wherever technically feasible. Content Migration, Security and Testing •     Prepare and implement a content-migration plan covering inventory, classification, metadata assignment, file naming, duplicate management and quality assurance for agreed priority content. •     Configure role-based access and available enterprise controls for authentication, encryption, activity monitoring, backup and recovery. •     Align the solution with applicable UNDP information-security requirements, POPIA and relevant data-protection principles. •     Conduct functional, permissions, accessibility and user-acceptance testing and resolve agreed defects before production approval. Deployment, Training and Support •     Deploy the approved platform to the agreed UNDP environment and complete the agreed priority-content migration. •     Deliver administrator and end-user training, user manuals, governance guidance and system-administration documentation. •     Provide a complete handover of configurations, source materials, content structures, inventories and credentials or access information managed under the contract. •     Provide six weeks of post-deployment warranty and configuration support, including agreed bug fixes and minor configuration adjustments. Please indicate whether you intend to submit a bid by creating a draft response without submitting directly in the system. This will enable the system to send notifications in case of amendments of the tender requirements. Should you require further clarifications, kindly communicate using the messaging functionality in the system. Offers must be submitted directly in the system following this link: http://supplier.quantum.partneragencies.org  using the profile you may have in the portal. In case you have never registered before, you can register a profile using the registration link shared via the procurement notice and following the instructions in guides available in UNDP website: https://www.undp.org/procurement/business/resources-for-bidders.  Do not create