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What is the submission deadline?

The submission deadline is 15. Mai 2026.

Who is the contracting authority?

The contracting authority is SWM Services GmbH.

Which documents are needed to get started?

Typically you need the service description, proof of eligibility, deadline notes and possibly form sheets. On Auftrag One these items are displayed in prioritized order.

Auftrag One

Content at a glance

Managed Service für Software B2B by Practice: Tägliches Monitoring (Nachrichten, Jobs, Queues, Fehler), Ticketbearbeitung, Incident-Management, Fehleranalyse und Störungsbehebung. Beratung, Customizing (Routing, Ablagen), Schulungen sowie Koordination bei Mapping-Fehlern und Formatwechseln. Inklusive 24/7-Bereitschaftsdienst mit techni...

Tender type:: Tender
Contracting authority:: SWM Services GmbH
Published:: April 28, 2026
Deadline:: May 15, 2026
Topic:: Software Development

Tender description

Managed Service für Software B2B by Practice: Tägliches Monitoring (Nachrichten, Jobs, Queues, Fehler), Ticketbearbeitung, Incident-Management, Fehleranalyse und Störungsbehebung. Beratung, Customizing (Routing, Ablagen), Schulungen sowie Koordination bei Mapping-Fehlern und Formatwechseln. Inklusive 24/7-Bereitschaftsdienst mit technischer/fachlicher Überwachung (CBIC), Alarmierung bei Schwellwertüberschreitung, Reaktionszeit von max. 2 Stunden und Optimierungsberatung.

Further details

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Documents and attachments

49 files recorded

PDF Notice (BUL)
PDF Notice (SPA)
PDF Notice (CES)
PDF Notice (DAN)
PDF Notice (DEU)
PDF Notice (EST)

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Frequently asked questions about this tender

How can I apply for this tender?: Create a free account on Auftrag One. You will then see all documents, deadlines and submission notes in a structured workflow.
What is the submission deadline?: The submission deadline is 15. Mai 2026.
Who is the contracting authority?: The contracting authority is SWM Services GmbH.
Which documents are needed to get started?: Typically you need the service description, proof of eligibility, deadline notes and possibly form sheets. On Auftrag One these items are displayed in prioritized order.

Managed Service für Software B2B by Practice (24/7-Service)

Content at a glance

Tender description

Further details

Documents and attachments

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