Education Procurement Service (EPS)LimerickTED
IT3507C- CFT for the Provision of a Customer Support Software and Ticketing System for the Education Shared Business Services (ESBS)
Beschaffung, Installation, Konfiguration und Support einer Customer-Support-Software und eines Ticketing-Systems für die Education Shared Business Services (ESBS). Das System soll als zentrale Plattform für fünf unabhängige Geschäftsbereiche (Hochschul-Gehaltsabrechnung, ETB-Auszubildende/Lernende, ETB-Gehaltsabrechnung, ETB-Finanzen, ETB...
Software Development, IT Consulting, IT Support, Software Licences
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Content at a glance
Beschaffung, Installation, Konfiguration und Support einer Customer-Support-Software und eines Ticketing-Systems für die Education Shared Business Services (ESBS). Das System soll als zentrale Plattform für fünf unabhängige Geschäftsbereiche (Hochschul-Gehaltsabrechnung, ETB-Auszubildende/Lernende, ETB-Gehaltsabrechnung, ETB-Finanzen, ...
- Tender type:
- Tender
- Contracting authority:
- Education Procurement Service (EPS)
- Published:
- April 21, 2026
- Deadline:
- April 28, 2026
- Topic:
- Software Development
Tender description
Beschaffung, Installation, Konfiguration und Support einer Customer-Support-Software und eines Ticketing-Systems für die Education Shared Business Services (ESBS). Das System soll als zentrale Plattform für fünf unabhängige Geschäftsbereiche (Hochschul-Gehaltsabrechnung, ETB-Auszubildende/Lernende, ETB-Gehaltsabrechnung, ETB-Finanzen, ETB-Daten/Reporting) dienen. Erforderlich sind individuell konfigurierbare Instanzen pro Bereich bei gleichzeitiger Plattformkonsistenz.
Further details
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Documents and attachments
49 files recorded- PDF Notice (BUL)
- PDF Notice (SPA)
- PDF Notice (CES)
- PDF Notice (DAN)
- PDF Notice (DEU)
- PDF Notice (EST)
Related tenders
2- Education Procurement Service (EPS)LimerickDeadline: Apr 21
IT3507C- CFT for the Provision of a Customer Support Software and Ticketing System for the Education Shared Business Services (ESBS)
Education Shared Business Services (ESBS) sucht Anbieter für die Lieferung, Installation, Konfiguration und den Support einer Customer-Support-Software mit Ticketing-System. Das System soll für fünf unabhängige Geschäftsbereiche (Hochschul-Payroll, ETB-Auszubildende/Lernende, ETB-Payroll, ETB-Finanzen, ETB-Daten/Reporting) eingesetzt werden. Erforderlich sind individuell konfigurierbare Instanzen pro Bereich bei gleichzeitiger Nutzung einer einheitlichen Plattform. - Education Procurement Service (EPS)LimerickDeadline: Jul 21
IT3847C- CFT for the Provision of a Part Time Hours Claim and Digital Forms System using a SaaS model for The Department of Education and Youth.
Education Shared Business Services currently manage the payroll for 16 ETBs. The SaaS services model required by the Contracting Authority covers the supply, hosting, installation, migration, configuration, customisation, testing, commissioning, documentation, training and maintenance support services of the modules set out in the requirements in Annex 1, based on a common design for the ETBs. Together with any development for future growth as may be deemed necessary due to expansion.
Frequently asked questions about this tender
- How can I apply for this tender?
- Create a free account on Auftrag One. You will then see all documents, deadlines and submission notes in a structured workflow.
- What is the submission deadline?
- The submission deadline is 28. April 2026.
- Who is the contracting authority?
- The contracting authority is Education Procurement Service (EPS).
- Which documents are needed to get started?
- Typically you need the service description, proof of eligibility, deadline notes and possibly form sheets. On Auftrag One these items are displayed in prioritized order.