Education Procurement Service (EPS)LimerickTED
IT3507C- CFT for the Provision of a Customer Support Software and Ticketing System for the Education Shared Business Services (ESBS)
Education Shared Business Services (ESBS) sucht Anbieter für die Lieferung, Installation, Konfiguration und den Support einer Customer-Support-Software mit Ticketing-System. Das System soll für fünf unabhängige Geschäftsbereiche (Hochschul-Payroll, ETB-Auszubildende/Lernende, ETB-Payroll, ETB-Finanzen, ETB-Daten/Reporting) eingesetzt werd...
Software Development, IT Support, Software Licences, IT Consulting
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Content at a glance
- Tender type:
- Tender
- Contracting authority:
- Education Procurement Service (EPS)
- Published:
- March 22, 2026
- Deadline:
- April 21, 2026
- Topic:
- Software Development
Tender description
Education Shared Business Services (ESBS) sucht Anbieter für die Lieferung, Installation, Konfiguration und den Support einer Customer-Support-Software mit Ticketing-System. Das System soll für fünf unabhängige Geschäftsbereiche (Hochschul-Payroll, ETB-Auszubildende/Lernende, ETB-Payroll, ETB-Finanzen, ETB-Daten/Reporting) eingesetzt werden. Erforderlich sind individuell konfigurierbare Instanzen pro Bereich bei gleichzeitiger Nutzung einer einheitlichen Plattform.
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Frequently asked questions about this tender
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- Create a free account on Auftrag One. You will then see all documents, deadlines and submission notes in a structured workflow.
- What is the submission deadline?
- The submission deadline is 21. April 2026.
- Who is the contracting authority?
- The contracting authority is Education Procurement Service (EPS).
- Which documents are needed to get started?
- Typically you need the service description, proof of eligibility, deadline notes and possibly form sheets. On Auftrag One these items are displayed in prioritized order.