Multi-party Framework Agreement for the provision of Strategic IT Resourcing Services to the Central Bank of Ireland

The Central Bank of Ireland (the ‘Central Bank’) tendered for the provision of a Strategic Partnership Framework, initially covering: a) ICT Flex Capacity: Provides flexible and timely access to specialised professionals across all ICT disciplines on an individual basis. The Central Bank is consuming a ‘role’ or a group of roles, to be managed by the Central Bank. b) Team Capacity: Engages a dedicated, specialised team for a specific, measurable objective like a set number of sprints or a fixed scope (e.g., Windows upgrade on 1000 laptops). The Central Bank is consuming a ‘team’ which is managed by the partner and measured on metrics related to team performance. c) ICT Services: ICT Services will be defined as specific areas of scope which will be supported by a partner contributing to the delivery of services by the Central Bank. This might include supporting a function, practice, or platform etc. Each ICT Service will have a defined scope, RACI, duration, deliverables, service levels, commercials, and a service management wrap appropriate to the service being provided. They will typically work alongside existing Central Bank resources as a component adding capacity and capability towards delivering an enhanced service to the Central Bank's internal customers.