Dublin City CouncilDublinTED
Dublin City Council Single Party Framework Agreement for the Provision of Services for Avaya Telephony and Contact Centre
Single Party Framework for Avaya Telephony and Contact Centre services, 4-year duration. Initial 4-year contract covers: 1) Support service with SLA (business hours 8-18 Mon-Fri, 24/7/365 for emergency numbers like Traffic Control and Homeless Services); 2) Avaya software license support; 3) Optional drawdown of Professional Resources (da...
IT-Support, Softwarelizenzen, Telefonie, IT-Beratung
Ohne Kreditkarte · Sofortiger Zugang
Inhalt auf einen Blick
- Ausschreibungstyp:
- Ausschreibung
- Auftraggeber:
- Dublin City Council
- Veröffentlicht:
- 03. Juni 2026
- Frist:
- Nicht angegeben
- Thema:
- IT-Support
Ausschreibungsbeschreibung
Single Party Framework for Avaya Telephony and Contact Centre services, 4-year duration. Initial 4-year contract covers: 1) Support service with SLA (business hours 8-18 Mon-Fri, 24/7/365 for emergency numbers like Traffic Control and Homeless Services); 2) Avaya software license support; 3) Optional drawdown of Professional Resources (days); 4) Optional drawdown of telephony licenses and hardware. No commitment on quantities.
Weiterführende Details
Mit dem kostenlosen Zugang stehen Unterlagen, Fristen und Hinweise zur Einreichung strukturiert bereit.
- Kernanforderungen der Ausschreibung priorisiert aufbereitet
- Fristen, Eignungskriterien und Unterlagen in einem Ablauf
- Hinweise zur strukturierten Angebotsvorbereitung
- Passende Folgeausschreibungen automatisch entdecken
30 Tage kostenlos · keine Kreditkarte · jederzeit kündbar
Alle Vergabedetails
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7 Datenbereiche verfügbar
30 Tage kostenlos · keine Kreditkarte · jederzeit kündbar
Unterlagen
Freischalten50 Angaben erfasstUnterlagen · Dokumentenpaket
Auftraggeber
Freischalten3 Angaben erfasstAuftraggeber · Anschrift · Kontakt
Lose
Freischalten1 Angabe erfasstLose LOT-0001
Verfahrensdaten
Freischalten5 Angaben erfasstBekanntmachungsnummer · Verfahrensreferenz · Verfahrensart · Auftragsart · +1 weitere
Ausführungsorte
Freischalten3 Angaben erfasstAusführungsorte
Bieter und Auftragnehmer
Freischalten3 Angaben erfasstBieter und Auftragnehmer · Anschrift · Kontakt
Veröffentlichungsstelle
Freischalten3 Angaben erfasstVeröffentlichungsstelle · Anschrift · Kontakt
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Häufige Fragen zu dieser Ausschreibung
- Wie kann ich mich auf diese Ausschreibung bewerben?
- Erstellen Sie ein kostenloses Konto auf Auftrag One. Danach sehen Sie alle Unterlagen, Fristen und Hinweise zur Einreichung in einem strukturierten Ablauf.
- Bis wann läuft die Angebotsfrist?
- Für diese Bekanntmachung ist aktuell keine konkrete Angebotsfrist angegeben.
- Wer ist der Auftraggeber?
- Der Auftraggeber ist Dublin City Council.
- Welche Unterlagen sind für den Start relevant?
- In der Regel benötigen Sie Leistungsbeschreibung, Eignungsnachweise, Fristenhinweise und ggf. Formblätter. Auf Auftrag One werden diese Punkte priorisiert dargestellt.