Landesbetrieb Information und Technik NRW
Rahmenvertrag für Remedy as Managed Service
Betreib und Support der 'Remedy as Managed Service' Applikation auf Linux-VMs von IT.NRW. Leistung umfasst Beratung, Administration und Support innerhalb vereinbarter Servicezeiten, erbringbar vor Ort oder per Fernzugriff. Enthalten ist die Beschaffung und der Support der notwendigen BMC Helix Lizenzen. Bei Vertragsende ist eine Überführu...
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Content at a glance
- Tender type:
- Tender
- Contracting authority:
- Landesbetrieb Information und Technik NRW
- Published:
- November 16, 2025
- Deadline:
- Not specified
Tender description
Betreib und Support der 'Remedy as Managed Service' Applikation auf Linux-VMs von IT.NRW. Leistung umfasst Beratung, Administration und Support innerhalb vereinbarter Servicezeiten, erbringbar vor Ort oder per Fernzugriff. Enthalten ist die Beschaffung und der Support der notwendigen BMC Helix Lizenzen. Bei Vertragsende ist eine Überführung an IT.NRW oder einen Nachfolger vorgesehen. Zusätzliche Leistungen, wie eine Migration in eine neue Infrastruktur, werden nach Aufwand vergütet.
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