Anskaffelser i Akershus, Buskerud og Østfold KODrammenTED
Project manager user support service - DIO-competition ICT consultant
FRID IKS is facing a modernisation of the User Support Service we provide to the counties. Modernising user support is necessary in order to meet user expectations, exploit technological possibilities and reduce costs. The current situation with fragmented support must be developed to a more streamlined, user orientated and sustainable mo...
Type: Tender
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Content at a glance
- Tender type:
- Tender
- Contracting authority:
- Anskaffelser i Akershus, Buskerud og Østfold KO
- Published:
- February 22, 2026
- Deadline:
- Not specified
Tender description
FRID IKS is facing a modernisation of the User Support Service we provide to the counties. Modernising user support is necessary in order to meet user expectations, exploit technological possibilities and reduce costs. The current situation with fragmented support must be developed to a more streamlined, user orientated and sustainable model. The preliminary project "Future User Support" is tasked with justifying, examining and suggesting this change.
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