Technische Universiteit EindhovenEindhovenTED
Enterprise Service Management (ESM) Platform
TU/e wants to implement an Enterprise Service Management (ESM) platform to address increasing complexity across IT, HR, research support, facilities, and teaching administration. ESM capabilities: service request management, service delivery orchestration, and support. Implementation starts end of September 2026, initially focusing on thr...
Submission deadline: August 12, 2026 (expired)Type: Tender
Software Development, IT Support, IT Consulting, IT Service Management
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Content at a glance
- Tender type:
- Tender
- Contracting authority:
- Technische Universiteit Eindhoven
- Published:
- May 31, 2026
- Deadline:
- August 12, 2026
- Topic:
- Software Development
Tender description
TU/e wants to implement an Enterprise Service Management (ESM) platform to address increasing complexity across IT, HR, research support, facilities, and teaching administration. ESM capabilities: service request management, service delivery orchestration, and support. Implementation starts end of September 2026, initially focusing on three core domains: HRM, ESA, and LIS services (currently in Topdesk).
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- The submission deadline is 12. August 2026.
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- The contracting authority is Technische Universiteit Eindhoven.
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