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CES-26-01992-RFI - WIPO Global Contact Center - Night shift (Services in English and Chinese)
WIPO is seeking preliminary information on the availability of potential companies that have the necessary expertise and capability to operate and manage a customer contact center to cover services from 00:00 to 09:00 CET, Monday to Friday, excluding WIPO official holidays, with support services provided primarily in English and Chinese. ...
Submission deadline: October 02, 2026Type: Tender
Office Services
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Content at a glance
- Tender type:
- Tender
- Contracting authority:
- WIPO
- Published:
- September 03, 2026
- Deadline:
- October 02, 2026
- Topic:
- Office Services
Tender description
WIPO is seeking preliminary information on the availability of potential companies that have the necessary expertise and capability to operate and manage a customer contact center to cover services from 00:00 to 09:00 CET, Monday to Friday, excluding WIPO official holidays, with support services provided primarily in English and Chinese. It also aims to understand the potential cost implications associated with such services. Participation in this RFI is not mandatory. Any prospective participant that declines to respond to this RFI will remain eligible to take part in any eventual sourcing process.
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Frequently asked questions about this tender
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- What is the submission deadline?
- The submission deadline is 02. Oktober 2026.
- Who is the contracting authority?
- The contracting authority is WIPO.
- Which documents are needed to get started?
- Typically you need the service description, proof of eligibility, deadline notes and possibly form sheets. On Auftrag One these items are displayed in prioritized order.