Land Baden-Württemberg vertreten durch die IT Baden-WürttembergTED
Rahmenvereinbarung IT-Services: 1st und 2nd Level Support für die BITBW
Rahmenvereinbarung für IT-Benutzerunterstützung der BITBW. Leistungsumfang: 1st Level Support (Service Desk, Auftragsbearbeitung, Fachverfahren), 2nd Level Support (Client-Hardware, Firmware/Treiber, Endpoint Security, Patchmanagement, Paketierung), Technical Field Service (Vor-Ort-Service, Installation, Umzüge, Lagerhaltung) sowie Projek...
Cybersecurity, Network, IT Support, Software Licences
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Content at a glance
- Tender type:
- Tender
- Contracting authority:
- Land Baden-Württemberg vertreten durch die IT Baden-Württemberg
- Published:
- March 17, 2026
- Deadline:
- Not specified
- Topic:
- Cybersecurity
Tender description
Rahmenvereinbarung für IT-Benutzerunterstützung der BITBW. Leistungsumfang: 1st Level Support (Service Desk, Auftragsbearbeitung, Fachverfahren), 2nd Level Support (Client-Hardware, Firmware/Treiber, Endpoint Security, Patchmanagement, Paketierung), Technical Field Service (Vor-Ort-Service, Installation, Umzüge, Lagerhaltung) sowie Projektleistungen. Laufzeit: 2 Jahre, zweimal um 1 Jahr verlängerbar. Max. Auftragswert: 130 Mio. EUR netto (154,7 Mio. EUR brutto).
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Lots
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Procedure data
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- The contracting authority is Land Baden-Württemberg vertreten durch die IT Baden-Württemberg.
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